Factors You Must Consider When Choosing a Testing Tool
With the pressure to speed up delivery times while monitoring and controlling the quality status, more and more companies are implementing testing management tools. But, with so many options on the market, how do you know which is the best tool to meet your company’s specific needs? Our experts rounded up the top 8 factors you should consider when evaluating each tool.
1.Ease of use
We’re talking about testing management tools – not just bug trackers, so you want an easy way to manage your testing process. The tool should provide you with the most flexible and easy way to plan, execute, control and manage all issues with regards to your testing process.
2. Test management suite vs. Integration capabilities
If you select a testing suite like HP ALM or Microsoft TFS, you’ll have the convenience of all of your testing done in one place (Test Requirements, Plan, Execution, Bug
Reports Dashboards, etc.), while also being fully connected to your development processes. Otherwise (e.g. when using Jira), you should check whether it is possible to configure the tool to
suit the organization’s needs, development workflows, working environment, etc. Additionally, the tool should natively collaborate and sync with all your other solutions without requiring too much development work and customization to make that happen.
3. Manage testing projects
A good testing management solution should be able to manage the entire testing project, set up project milestones, monitor expected versus actual tasks, and present the progress of the entire project on a simple dashboard. It should also be able to manage multiple projects with different user types and credentials.
4. Easy import and export abilities
Although most testing management tools can import and export to Excel, you will probably need a tool that can handle more given the basic nature of Excel. You should choose one that will allow for easy importing and exporting whenever you connect a new tool.
5. In-depth reporting
Sure, Excel can do some things, but for in-depth reporting and the ability to send those reports to your dev team quickly, you will need to have a tool that is flexible enough to create a wide range of reports in a more visual manner. For example, you’ll want to see your bug severity report in a pie chart but how much work was planned versus executed needs a more robust chart.
6. Solid support
Do some online research and see how much and what type of support is out there. Can you find online forums? How-to videos? Does the company provide step-by-step documentation? All of this is just as important (if not more!) as the time it takes for a response to your email or a callback.
7. History tracking
Of course, you need to know if your test passed or failed but you’ll also want a full history report of the test sets, test cases and defects along with a time and date stamp, and the ability to know who ran which tests. This is crucial for metrics and trends investigation.
Cost often breaks down into four categories: free, up to $10, $10-30 or $50+. Considering that you are paying per month, per user, you want to make sure you have access to the full product offering and the support your team might require.
we’ve presented you with the 8 most important criteria we think you should consider when selecting the best testing management tool for you based on our experience in the testing management tools area. If you still have questions about which tool is best for your needs, we’d be happy to help – contact us.